Susan W’s mom was being discharged from the hospital on Tuesday. A loving daughter but also a busy executive, Susan knew mom shouldn’t be left alone at home – but Susan’s schedule meant she couldn’t be there with mom. Desperate, Susan asked her mom’s doctor for a referral. He directed Susan to the hospital discharge planning department where they gave her “the list”…….. a long list in neat alphabetical order. “Which one do you think I should call”?”, asked Susan. “Oh, we can’t tell you that.” the discharge planner informed her. “You’ll have to make your own decisions.”
